Privacy Policy

This policy explains how ThermoWorks Mechanical Ltd may handle information voluntarily submitted through this website, email communication or a future connected form service.

Information You Provide

Contact form and mechanical services enquiry data may include name, email, telephone if submitted, company or business name, property type, property location, service interest, existing system type, project or issue description, urgency or preferred timeframe, access details, landlord or property manager permission information, budget guidance, notes, survey and scope acknowledgement, and property, system, installation, safety, access, project and business information where voluntarily supplied.

How Information Is Used

Information is used to review and respond to enquiries, discuss property requirements, communicate by email or telephone where submitted, consider scope, access and safety information, and maintain enquiry records for a reasonable period.

Cookies, Analytics and Processors

Essential cookies may support site preference storage. Analytics cookies, if introduced, should only load after consent. Third-party processors such as form services, CRMs, email handlers or job management systems may process data where integrated.

Retention and Rights

Data is retained only as long as reasonably needed for enquiry handling, legal, accounting or administrative purposes. Contact [email protected] to ask about access, correction or deletion of personal information.